Gain certainty that staffing levels are appropriate, even as needs fluctuate
Prevent staff frustration and loss of peak revenue due to overstaffing or understaffing
Stay in compliance with regional staffing regulations that prevent on-call staffing
Maintain sufficient staffing levels for greater customer satisfaction
Anticipate future hiring needs
Anticipate surges where additional help could be required
Schedule a demo to see how Predictive Staffing ensures that you meet business objectives, retain satisfied staff, and exceed the expectations of those you serve.
The act of staff planning usually means walking a tightrope between two issues: overstaffing and understaffing. Often, the primary cause for overstaffing and understaffing is not a mismatch between staff and expected demand but rather a result of actual demand not aligning with projected demand.
When understaffed, you are unable to meet the demands of your business, which overburdens existing staff and can lead to frustration and turnover. Understaffing also disappoints your customers, leading to lost sales or low satisfaction scores.
On the other hand, overstaffing wastes money and resources by keeping idle or unproductive staff on shifts. This also leads to staff frustration and turnover because they are not entirely needed or being most effectively utilized. In practice, we’ve seen our solution lead to a potential two-thirds reduction in overstaffing at just one location within a company.
Covail’s Predictive Staffing solutions enable companies of all sizes and in all industries to make smarter resource decisions by using predictive analytics and machine learning models to forecast business demands.
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