Covail Rapid Routing (R²) Solution
Improve customer experience while saving time and money through artificial intelligence (AI).
Rapid Routing is a more consistent, accurate, and efficient approach to automated routing that gets information to the right place faster and more accurately. It uses machine learning (ML) algorithms, robotic process automation (RPA), and natural language processing (NLP) techniques to instantaneously respond to many inquiries by chat, email, or phone.
Download the Fact Sheet to learn more about how Rapid Routing can save you time, boost cost savings and improve customer satisfaction.